FAQ: Quodd Heroes
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Will the game be available in other languages?

Yes: During the first campaign I was approach with offers to translate the rulebook and cards into a number of languages including: French, Germain, Spanish, Italian, Dutch, Traditional Chinese and others. I will make the translated rulebooks and print and play for the cards available through the Quodd Heroes website before the game ships. Last updated: Sun, Feb 26 2017 1:24 pm EST

Is local pickup available in Ottawa this time around

If I end up using a pledge manager after the campaign (which is a distinct possibility) then I will be able to offer refunds for shipping charges at the point if you choose to have the local pickup option. Last updated: Wed, Feb 1 2017 11:46 am EST

Any Additional Shipping charge if I opt for the add-on? How are they shipped?

No. There will be no additional shipping if you purchase the add-on, for any pledge level. They will be shipped in the same package as your game, just not inside the game box itself. They will fit inside the game box once opened. Last updated: Fri, Feb 10 2017 2:21 pm EST

Will the mini's come painted?

Short answer, no. There are some very limited pledge levels (which are gone at the time of writing) where we will be painting them for you but all other pledge levels will come with unpainted, grey plastic miniatures. Last updated: Fri, Feb 10 2017 2:25 pm EST

Do I need the add-on to play the game?

You do not need the add-on to play Quodd Heroes. The game is vastly adaptable and already includes a HUGE amount of content and replayability. The add-on pack provides thematic content for those who desire those extra sprinkles on their ice cream :) Last updated: Fri, Feb 10 2017 2:30 pm EST

How many scenarios are included?

We currently have 8 balanced and perfected scenarios, with 4 more ever so close to being finished. With the unlocking of the Overlord, Sheep tokens, stretch goal scenario and double sided player boards we are currently working on 6 more scenarios; totaling a whopping 18 scenarios! The map Add on pack with also include 3 thematic scenarios. Last updated: Tue, Feb 14 2017 3:46 pm EST

What is a Kickstarter Exclusive vs. a KS Only Upgrade?

A Kickstarter Exclusive item is something that will only ever be available through this Kickstarter campaign (and as promo items at conventions etc.) and will not be generally available as a retail product. Something that is a KS ONLY UPGRADE (and not also a Kickstarter Exclusive) may at some future point be available as an additional purchase in retail. My stance on this subject is that significant gameplay features (such as characters and game boards) should be available to all players if they wish to acquire them. At this point there are no plans to have the Elemental characters available for purchase in retail, it is possible that they will be made available at some point. Last updated: Thu, Feb 23 2017 9:43 pm EST

Shipping Updates No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the project is locked down for shipping. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my pledge will be shipped, charged or locked down?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

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